Return and Exchange

Overview At Vogueton, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Eligibility: Items must be unused, in the same condition as received, and in the original packaging. Proof of purchase is required.
• Time Frame: Returns must be initiated within 14 days of receipt.
• Process: Contact our customer service team at [voguetonpk@gmail.com] to initiate a return. Please include your order number and reason for the return. We will provide instructions on how to return your items.

Exchanges

• Eligibility: Exchanges are subject to stock availability. Items must be unused and in the original condition and packaging.
• Process: Contact our customer service team to request an exchange. Please include your order number and details of the item you wish to exchange.

Refunds

• Processing Time: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within 7-10 business days.
• Shipping Costs: Shipping costs for returning items are the responsibility of the customer unless the return is due to a defect or error on our part.

Non-Returnable Items

• Sale items, gift cards, and personalized or custom-made items are not eligible for return or exchange.

Contact Us If you have any questions about our return and exchange policy, please contact us at [voguetonpk@gmail.com].

---